OWNERS & MANAGERS
critical skill for organizations and managers
vision of what the company is, what it does, and where it is going in the future
must be well understood to allow employees to contribute fully to its success.
an organization small enough for you to know everyone by name, you may feel that
by walking around and talking informally you have passed the message and you know
what employees are thinking. This is indeed a very powerful communication tool.
You probably use other tools such as postings, letters to employees, suggestion
boxes, mini informal meetings at the end of coffee breaks and more formal shift
or location meetings. They should all be co-ordinated, well planned and well executed
to make the best use of you and your employees' time.
Duff can improve your communications by providing a model communication plan
as well as training and coaching on leading effective meetings. As a result,
need less guidance and can make better decisions.
- Senior managers can be less
hands-on and focus more on strategy and planning.